Quick Answers
What does "free forever" actually mean?
You get full access to everything for 7 days or 500 sales (whichever comes first). No credit card needed. After the trial, you pay per sale starting at $0.15, with volume discounts as you grow.
How does Smart Chat make me more money?
When a buyer wins an item, BundleLive posts in your live chat: "You have free shipping for 6 more items — keep bidding!" Buyers naturally want to fill their box to save on shipping. This simple message increases average order value by 20-30% because buyers keep bidding instead of stopping.
What counts as a "sale"?
Any "won!" event tracked during a live show. If a buyer wins 5 items, that's 5 sales. Giveaways and $0 items don't count toward billing.
Can I upgrade or downgrade anytime?
Yes. Start free, try Pro when you're ready, go back to free if you want. No contracts, no minimums. Pro billing is based on usage — you only pay for the sales you track.
I do 1,000+ sales per show. What's my rate?
Volume pricing kicks in automatically: $0.12/sale at 200+, $0.10 at 500+, $0.09 at 1,500+, $0.08 at 3,000+. A 1,500-sale month costs about $160 base + 1% GMV for Smart Chat. Enterprise sellers doing 10K+/month get custom rates — email us.
Is there a money-back guarantee?
Yes — 30-day money-back guarantee on Pro. If BundleLive doesn't save you time and make you more money, we'll refund every cent. No questions asked.